Inclusive e-commerce design

Building a marketplace where everyone can sell.

A web and mobile platform designed from the ground up for neurodiverse entrepreneurs, artists, and creators, where accessibility is a design decision, not a checklist.

Product & UX Design Brand Identity Design System WCAG 2.1 AA Web & Mobile
Role
Sr. Product Design Lead
Deliverables
Brand, System, Product
Platform
Web & Mobile
Standard
WCAG 2.1 AA + ADA
The project

A marketplace built for makers the internet left behind.

Trove is a community-driven marketplace that empowers neurodiverse entrepreneurs to showcase their craft, build financial independence, and connect with buyers who care about where things come from.

Existing platforms were not designed with neurodiverse sellers in mind. Complex onboarding, overwhelming dashboards, and unclear navigation created real barriers to participation.

The design challenge was to build something that felt like a warm, purposeful marketplace while holding up to rigorous accessibility standards at every layer.

Platform typeInclusive e-commerce marketplace
Primary usersNeurodiverse sellers & buyers
AccessibilityWCAG 2.1 AA + ADA guidance
Design systemScalable, accessibility-first
StatusIn active development
Design focus

Three things that shaped every decision.

Each pillar was held to account throughout the project, not introduced at a final review.

01

Cognitive accessibility

Predictable navigation, reduced visual clutter, generous whitespace, and step-by-step flows that lower decision fatigue rather than increase it.

02

Community and trust

Seller stories, transparent policies, and creator profiles woven throughout the shopping experience, not buried in a separate About page.

03

Inclusive brand identity

A visual system that communicates commerce and care at once, without borrowing the visual language of nonprofit or charity design.

Selected screens

What the work looks like, shipped.

Homepage

Mission framing without losing the marketplace feel.

The hero positions purpose front and center through a real seller's photograph, not illustration. Below it, a featured product carousel keeps the experience grounded in actual commerce.

trovemarket.com
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Brand Identity

Warmth, clarity, and contrast.

The visual identity avoids clinical "accessible" tropes, instead using a vibrant, high-contrast palette that feels lively but passes strict WCAG standards.

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Accessibility System

Building access into the components.

Accessibility was built into the React component library from day one, not added as a widget later.

A

Typography & Contrast

Using Lexend for improved readability. All text combinations strictly checked against WCAG 2.1 AA standards for contrast.

K

Keyboard Navigation

Visible focus states designed as a core part of the aesthetic, ensuring users who cannot use a mouse have a first-class experience.

Design that opens doors.

Trove isn't just a marketplace; it's a proof of concept that e-commerce can be highly accessible without sacrificing modern aesthetics or functionality.

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Detailed flows available upon request